Help Hub Van driving support in the Community

South Norfolk and Broadland District Councils are bringing their much-valued services to their residents through their new Help Hub van. 

The van, which will officially launch in Spring 2024, will be targeting areas in the two districts where services are most requested, offering frontline support. 

Broadland District Council’s Cabinet Member for Communities and Housing, Cllr Natasha Harpley, said: “Our residents’ wellbeing is our top priority. The van means we can get to the heart of our communities and speak to people who can benefit most from our Help Hub services. Our team can advise with all sorts of issues, from help with benefits, to debt welfare advice, isolation, anti-social behaviour and domestic abuse.”

The van will also be used by the Broadly Active Team, visiting areas with more elderly residents, where staff can advise about fall prevention and exercises to help people keep mobile.

South Norfolk Council’s Cabinet Member for Supporting People, Cllr Graham Minshull, said: “This is about actively looking for opportunities to improve people’s quality of life, rather than waiting for people to come to us. It’s hard to seek help when you need it, much easier to carry on until it gets to a crisis, but if help is right there on the doorstep, then it’s hard to ignore.”

The Help Hub offers support with a range of issues, such as Council Tax, debt advice housing, small home adaptions, employment and training, wellbeing and health, relationships and domestic abuse, benefits and isolation.

Cllr Minshull added: “If you need help, don’t put it off until tomorrow, contact us now and let us help you.”

The van has been funded for three years by the Council’s external partners, including South Norfolk Health & Wellbeing Partnership, Broadland Health & Wellbeing Partnership, UKSPF Pride in Place, Sport England, Places for People, Norfolk County Council Early Childhood Community Fund and The National Lottery. 

To contact the Help Hub, please call 01603 430431 or email