Thursday, 06 December 2018 00:00

The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

Written by  Paul Dickson
Rate this item
(1 Vote)
The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

The Maids Head Hotel in Norwich, which claims to be the oldest hotel in the UK, won the Best Employer accolade at the Norfolk Business Awards 2018. The hotel was the only hospitality business to pick up an award. 

Privately owned since December 2012, the hotel has embarked, over the last four years, on a phased multi million pound renovation and refurbishment programme to ensure that the historic building meets the expectations of 21st century visitors.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are thrilled to have won the Best Employer accolade at the Norfolk Business Awards. Our staff are at the heart of our renovation and refurbishment programme and are vital to the success of the business.”

This project covers all aspects of the property from bedrooms, reception and public lounges to the kitchens, where work will begin in early 2019. Much of the hotel is listed with the oldest guest accommodation dating back the 15th century. So a sympathetic treatment has been essential.

Filby_Suite_Maids_Head_Hotel.jpg

Throughout the refurbishment work, we have continued to trade successfully and grow the business,” added Christine Malcolm, “with a reputation for friendly and professional staff and a burgeoning reputation for the quality of the food in the restaurant. The hotel has progressed from AA four star to four star silver and the restaurant from one to two AA rosettes, with ambition for a third.”

Jeanette Wheeler from Birketts Solicitors who judged the Best Employer category said: “Senior management at the Maids Head have made a major investment in driving and improving employee engagement. The hotel has gone out of its way to create an environment where staff thrive through career development and reward and recognition.”

Fellow judge, Tom Earl from Pure Recruitment added: “We were very impressed with the way that the hotel has engaged with the staff during a major change journey. Staff are not only aware of the purpose and values of the organisation; they are evident in everyday operations.”

Dee Willmott, Human Resources Director at Archant, also judged the category and said: “I was equally impressed with the way the Maids Head has engaged with their staff and am very supportive of the process.”

The Maids Head Hotel's site has a long history; initially the location of the first palace of Bishop Herbert de Losinga in the late 11th century, it became home to an inn called the Murtel Fish or Molde Fish Tavern. The first mention of the inn in Norwich records was in 1287, when the landlord, John de Ingham accused Robert the fowler of stealing goods. The Murtel Fish was an important inn, hosting Edward the Black Prince in the mid 14th century, after he had taken part in a jousting competition in Norwich. 

A Paston letter, dated 22 November 1472, confirmed that the name of the inn had changed to the Maids Head. The core of that 15th century inn stills exists. The hotel's restaurant is located in the inn's courtyard, and the Yard Bar and Best Beauty are in rooms which date from the period. Bedrooms above the old courtyard also date from the 15th century. 

For more information about the Maids Head Hotel t. 01603 209955, www.maidsheadhotel.co.uk

maidsheadfrontaward.jpg 

Read 368 times Last modified on Sunday, 13 January 2019 15:39

Related items

  • Help find Dragons Trampoline Club a new home

    Dragons Trampoline Club, Norfolk's only recreational and competitive trampoline Club are in desperate need of a new home. Dragon Trampoline Club is non profit making and all the coaches do so on a volunteer basis.

    Our club is based in Easton, Norwich, and was set up over 20 years ago by our Head Coach Rachel Parker, Our members train both recreationally and competitively, with about 30% competing at both Regional and National level. We also run specific disability and adult only classes, which have been proving increasingly popular and has been a great opportunity for all ages and abilities to get involved with the sport!

    We moved into a designated centre with a local gymnastics club 4 years ago, which we believed would be a permanent home, and allowed us to keep our equipment up full time, purchase new equipment, and allowed us to install a rig - a vital coaching tool for teaching and progressing higher level skills. Unfortunately, they served us notice a couple of months ago in order to expand their own club, and if we do not find a new home by September, we are at risk of having to shut down

     

  • Maids Head Hotel Head Chef Semi-Finalist in National Chef of the Year Competition

    Marcin ‘Magic’ Pomierny (age 34), Head Chef at the Maids Head Hotel in Norwich and Chef of the Year in the EDP Norfolk Food and Drink Awards 2016, is a semi-finalist in the 2019 Craft Guild of Chefs National Chef of the Year competition. This is the second year running that Magic has reached the semi-final.

    Forty chefs, split into four semi-final heats, will be competing on June 11 for a place in the final. The winner of each heat, plus the six best runners up, go through to the final, which is at The Restaurant Show on Tuesday, October 1.

    Magic’s semi-final heat is at Sheffield College. The brief for the chefs is to produce a creative three-course summer lunch menu.

  • Future Radio Announces New Breakfast Time Presenters

    Wake up to the sound of Norwich with Future Radio’s brand new breakfast show, hosted by our brand new presenting team!

    Broadcast right from the heart of the city centre at Open, Norwich’s Youth Trust venue, you’ll be able to tune in to Breakfast with Future Radio between 7.30 to 10 am Monday to Friday, to get the latest news, travel and weather to help you on your way with your morning commute. Breakfast is said to be the most important meal of the day and we believe the same is true for your morning radio show. We’ll provide the perfect soundtrack to that much needed first cup of tea and help you start your day off in the right way.

    Sam Day, Rammer and Jamie Debenham are your hosts for the only breakfast show from Norwich, about Norwich, for the people of Norwich, offering local listeners an alternative to the commercial mainstream that dominates our airwaves. Expect your ears to be graced with fantastic music from across the decades as well as some of the most exciting new local music that has been blossoming in our fine city.  Our three new clued-up presenters will give you the inside scoop as to what is happening in Norwich with the daily what’s on guide, meaning you’ll never miss out on seeing your favourite local band or an up-and-coming comedy night again. The show will get right to the heart of Norwich with features and interviews from local people and local businesses.

  • The Canaries: Onwards and upwards

    Colin Chapman has followed Norwich City for almost six decades and this is also in the blood of his granddaughter Jess and his son Simon who are also season ticket holders. Watching the Canaries’ celebrations last Monday, he looks ahead at the team and its tactics for the coming season in the Premiership.

    Arsenal, Chelsea, Liverpool, Tottenham Hotspur – by results Europe’s top teams this year – will all be at Carrow Road next season. The Canaries will also face huge crowds the Emirates, Stamford Bridge, Anfield and White Hart Lane. Most, if not all, the matches will be shown on television across the world.

    This is the real and just  reward for the players, owners, supporters and staff of Norwich City Football Club, celebrated in fine style on the May 6 bank holiday. Our boys will be mixing it with the best Europe currently has on offer, providing fans the kind of stylish football all four play, and that has also been the hallmark of City’s title-winning success.

  • Maids Head Runners Support Break

    Three of the Maids Head's team, Jonathan Brasnett, Andrew Shorthose and Rose Taylor ran the City of Norwich Half Marathon on 8 April and raised £188 in sponsorship for our charity of the year, Break. The sponsorship has been matched by the hotel, making a grand total of £376.

    Sarah Bunn, Break's Fundraising Event Manager, joined us for the hotel's Vision and Values Employee Awards event on 23 April and presented certificates of appreciation and VIP supporter's badges to the running team.

    Paul Dickson, the hotel's resident tour guide, was also presented with a VIP supporter's badge for raising £147 for Break, comprising donations given at the end of his Shardlake's Norwich tours, during English Tourism Week.