Thursday, 06 December 2018 00:00

The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

Written by  Paul Dickson
Rate this item
(1 Vote)
The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

The Maids Head Hotel in Norwich, which claims to be the oldest hotel in the UK, won the Best Employer accolade at the Norfolk Business Awards 2018. The hotel was the only hospitality business to pick up an award. 

Privately owned since December 2012, the hotel has embarked, over the last four years, on a phased multi million pound renovation and refurbishment programme to ensure that the historic building meets the expectations of 21st century visitors.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are thrilled to have won the Best Employer accolade at the Norfolk Business Awards. Our staff are at the heart of our renovation and refurbishment programme and are vital to the success of the business.”

This project covers all aspects of the property from bedrooms, reception and public lounges to the kitchens, where work will begin in early 2019. Much of the hotel is listed with the oldest guest accommodation dating back the 15th century. So a sympathetic treatment has been essential.

Filby_Suite_Maids_Head_Hotel.jpg

Throughout the refurbishment work, we have continued to trade successfully and grow the business,” added Christine Malcolm, “with a reputation for friendly and professional staff and a burgeoning reputation for the quality of the food in the restaurant. The hotel has progressed from AA four star to four star silver and the restaurant from one to two AA rosettes, with ambition for a third.”

Jeanette Wheeler from Birketts Solicitors who judged the Best Employer category said: “Senior management at the Maids Head have made a major investment in driving and improving employee engagement. The hotel has gone out of its way to create an environment where staff thrive through career development and reward and recognition.”

Fellow judge, Tom Earl from Pure Recruitment added: “We were very impressed with the way that the hotel has engaged with the staff during a major change journey. Staff are not only aware of the purpose and values of the organisation; they are evident in everyday operations.”

Dee Willmott, Human Resources Director at Archant, also judged the category and said: “I was equally impressed with the way the Maids Head has engaged with their staff and am very supportive of the process.”

The Maids Head Hotel's site has a long history; initially the location of the first palace of Bishop Herbert de Losinga in the late 11th century, it became home to an inn called the Murtel Fish or Molde Fish Tavern. The first mention of the inn in Norwich records was in 1287, when the landlord, John de Ingham accused Robert the fowler of stealing goods. The Murtel Fish was an important inn, hosting Edward the Black Prince in the mid 14th century, after he had taken part in a jousting competition in Norwich. 

A Paston letter, dated 22 November 1472, confirmed that the name of the inn had changed to the Maids Head. The core of that 15th century inn stills exists. The hotel's restaurant is located in the inn's courtyard, and the Yard Bar and Best Beauty are in rooms which date from the period. Bedrooms above the old courtyard also date from the 15th century. 

For more information about the Maids Head Hotel t. 01603 209955, www.maidsheadhotel.co.uk

maidsheadfrontaward.jpg 

Read 644 times Last modified on Sunday, 13 January 2019 15:39

Visit the following businesses

cache/resized/06461e2ed4d1efc10226b5ef5848ea8f.jpg
Raveningham Gardens & Tea Room
Situated nearby to Loddon and Beccles our gardens surround Raveningham Hall, home to Sir Nicholas and Lady Bacon (and home to the Bacon family since 1735). Enjoy the beauty of our varied and ever-changing floral seasons. The Gardens are set out as ...
Explore
cache/resized/58e130af78f8007606fc86005496df1c.jpg
North Norfolk Holiday Cottages
Fabulous dog and family friendly self catering holiday cottages in North Norfolk. All with real fires and unlimited WiFi.  Lark Cottage, Titchwell, North Norfolk sleeps 8-10 and unlimited dogs welcome at no extra charge. With a large enclosed ...
Explore
cache/resized/bf95174f8f4cd9508f86fccdb7b51688.jpg
Sheringham Museum at the Mo
Sheringham Museum at the Mo is a stunning museum, located right on the seafront in Sheringham. The museum has a beautiful collection of fishing boats, crab boats and lifeboats. Its three lifeboats, which served the town continuously over more than ...
Explore
cache/resized/6a18acea1cdbd2596538c8b53f0404ed.jpg
Dalegate Market | Shopping & Cafe
Welcome to Dalegate Market, the independent retail site with shops & Deepdale Cafe in Burnham Deepdale.  The shopping centre is on the A149 coast road, approximately half way between Hunstanton and Wells-next-the-Sea in the heart of the ...
Explore
cache/resized/75fdfe44f83fcd2162d2181f1612efaf.jpg
Concept Carpets Ltd (Blinds,Beds)
We invite you to visit our Showroom at 17 Penfold Street in the market town of Aylsham, where you will find 100's of samples to choose from, whether you are looking for carpets, vinyls, wood laminates  or blinds, beds, awnings and flyscreens. ...
Explore
cache/resized/b06f2326e7939cfcae1ccddc7fbbe891.png
The Fox at Lyng
Set in Norfolk’s Wensum Valley, Lyng is in a beautiful part of the country which is very popular with walkers and anglers, so once you have had enough of outdoorthe main street, and near to a stream in the charming Village of Lyng, The Fox ...
Explore
benefits banner

Related items

  • Win a meal for 2 at The Wine Press Restaurant

    All Things Norfolk have teamed up with the Maids Head Hotel to provide you with the chance to win a meal for two up to the value of £80 at their new contemporary look AA 2 rosette Wine Press Restaurant, which is located in the former courtyard of the 15th century inn that first took the name Maids Head.

    The Lord Mayor of Norwich, Councillor Vaughan Thomas and the Sheriff of Norwich, Dr Marian Prinsley visited the hotel on Thursday, November 14 to officially reopen the restaurant following its £60,000 makeover.

    Interior Designer, Nicola Lovell, working closely with General Manager, Christine Malcolm, has created a colourful and exciting restaurant with new tables, chairs, banquettes, pictures and decoration, which complement the ancient courtyard of the hotel. 

    The Wine Press refurbishment is the latest project at the Maids Head, which has seen £3.5 million invested by the hotel’s owners, the Chaplin family, over the last six years across all public areas and guest bedrooms.

  • Maids Head Hotel Reveals New Look Wine Press Restaurant

    The Maids Head Hotel in Tombland, Norwich has revealed a new contemporary look for its AA 2 rosette Wine Press Restaurant, which is located in the former courtyard of the 15th century inn that first took the name Maids Head.

    The Lord Mayor of Norwich, Councillor Vaughan Thomas and the Sheriff of Norwich, Dr Marian Prinsley visited the hotel on Thursday, November 14 to officially reopen the restaurant following its £60,000 makeover.

    Interior Designer, Nicola Lovell, working closely with General Manager, Christine Malcolm, has created a colourful and exciting restaurant with new tables, chairs, banquettes, pictures and decoration, which complement the ancient courtyard of the hotel. 

    The Wine Press refurbishment is the latest project at the Maids Head, which has seen £3.5 million invested by the hotel’s owners, the Chaplin family, over the last six years across all public areas and guest bedrooms.

  • Wayfinding and Wifi make navigating the city easy

    A new pilot wayfinding scheme has launched in the city centre comprising of 12 newly designed and branded City of Stories totems.

    Delivered by Norwich Business Improvement District in partnership with Norwich City Council the pre-existing infrastructure has been redesigned to fit a new image for the city centre.

    The 12 newly designed directional totems are located across the city centre, from outside St Peter Mancroft and The Assembly House, to Dragon Hall on King street.  

    Each totem is colour co-ordinated to match city centre districts and features directional content, immediate location information, 3D buildings and icons, accessible fonts and designs, as well as heritage information on the surrounding district. 

  • Explore the latest urban art gems

    Norwich is already home to eight eye catching large-scale street murals and now the Norwich Business Improvement District (BID) has unveiled its latest urban artworks.

    Working in partnership with Norwich Market, 12 market stalls have been transformed into vibrant street art for residents, visitors and market vendors to enjoy. 

    This collaborative project engaged with five community groups including Notre Dame School, Free School Norwich, The Norwich School, Open Youth Trust and Norwich Theatre Royal to help transform the market.  Ideas were brought to life by seven artists (Kieran Harper, Amy Fellows, Lucie Knight, Emma Hulett, Katie Nice & Maisie Moffat, Ralph McCarthy and Joey LaMeche) who ran workshops with each of the groups to understand their artistic briefs.

  • Maids Head Hotel – new home for The Norwich Panorama

    The Maids Head Hotel in Tombland, Norwich, is the new permanent home for The Norwich Panorama, created by John Moray-Smith in the mid 1940s for Morgans Brewery.

    The Norwich Society acquired the Panorama in 2016 to both save and restore the panel. The magnificent 2.5 metre by 1.5 metre panel is now on display next to the entrance to the Maids Head's Wine Press Restaurant.

    The three-dimensional panel depicts the view of Norwich from St James Hill. It was commissioned by Morgans Brewery for the Cock Inn on King Street. Following the Inn’s closure in the mid 1970s, the panel was moved to Caistor Hall Hotel, where at some point after 2010 it was damaged and placed into storage. The Norwich Society bought the panel in 2016, and with the support of the Paul Bassham Charitable Trust, the John Jarrold Trust and the Norwich Heritage Fund, paid for its restoration.